Books

FifthWall

 

 

 

Breaking the Fifth Wall: Rethinking Arts Marketing for the 21st Century

by Eugene Carr and Michelle Paul
Published April 2011

Breaking the Fifth Wall: Rethinking Arts Marketing for the 21st Century, written for arts marketing executives, leaders, board members, and all those interested in audience development for the arts, proposes a new framework for art marketing in the digital era. 

Advances in technology and shifts in consumer behavior have changed the way arts marketers need to communicate with their audience. The book revolves around the idea that arts marketers must “break the Fifth Wall” -- the act of reconnecting with arts patrons in a meaningful way after they have left a performance venue -- by creatively and regularly reminding them of everything the organization has to offer.

It includes chapters that cover:
  • A nationwide survey of online arts patron behavior
  • E-mail marketing
  • Social media
  • Websites and online ticketing
  • Customer Relationship Management (CRM)
  • Future trends in online marketing

 

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