patron

I wanted to write a note of unqualified praise for the support we have received from Bridget in your help department. Her responses to my recent barrage of requests for specialty reports and adjustments to those reports have not only been quick and clear but they have been effective. My interaction with our database is complicated and has stymied virtually all of the list management providers we have had in the past 8 years and I am so very grateful for Bridget's help. She has done a wonderful job and done it quickly, professionally and effectively.

Elizabeth Tobias
School Programs Director/Grant Writer
The Will Geer Theatricum Botanicum

Using a CRM system is fantastic for a small arts organization because everything is streamlined for efficiency and better customer satisfaction. Most of our donors are also ticket buyers and our ticket buyers are frequently signing their children up for classes. If all of these pieces were being tracked separately, we could easily lose track of those people who are major supporters because we wouldn't know how many different ways they are interfacing with our company. For a small company, every contribution, every ticket purchase, every time someone "invites-a-friend," it needs to be acknowledged in order to build a loyal audience base. With a CRM system, you have all of that information in one place which leads to a successful business.

Nina Meehan
Executive Director
Active Arts Theatre for Young Audiences

We used to have a very basic database system, which was not connected to ticketing, not connected to e-mailing, not connected to anything. So things had to be changed in sixteen different places and it was kind of a mess! Now we have this incredible database…it has really streamlined everything already, it’s much easier to have it all be in one place.

But the best thing is that they’re always a phone call or an e-mail away, and everything we ask for they give us a thoughtful answer.

Kendra Chell
Company & Administrative Manager

Devon Sovari
Development Associate
The Antaeus Company

I'm the new Executive Director at the José Limón Dance Foundation. One of the first things I did was to get PatronManager CRM, and I have to say it's been really great. We had data before in all kinds of Excel files, and now it's all centralized in one place. We're able to sell tickets to our galas and our performances, and people are even able to add donations to their ticket purchases. We're a small staff, so this has been a really great way to put everything together.

Gaby Poler-Buzali
Executive Director
José Limón Dance Foundation

I've been using PatronManager CRM for a few months now. It has been so amazingly easy to use. It's all very very straight forward.

Compared to some of the other products we've used, this has just been an absolute dream. Before we started using this product, we would literally have three or four separate places to store data, and none of them talked to each other. We really had no complete picture of our patrons, but now we do. As for customer service, I could not ask for a better support team. They're lovely and they're wonderful and quick, and they are the best team you could ever hope to work with.

Tracy Eliott
Finance Director
Ark Theatre Company